Website Terms & Conditions

1. About Us and How to Contact Us

These Website Terms and Conditions ("Terms") govern your use of the Maestra Tech Ltd website at maestra-tech.com and any sub-domains operated by us ("Website"). By accessing or using the Website, you confirm that you accept these Terms and agree to be bound by them. If you do not agree, you must not use the Website.

2. Nature of the Website

The Maestra Tech website is a business-to-business (B2B) brochure and lead-generation website. Its purpose is to describe and promote Maestra Tech's email deliverability and security consultancy services, allow prospective clients to make enquiries, publish informational content and resources, and provide links to Maestra Tech's social media profiles.

The Website is not an e-commerce platform. No goods or services are purchased directly through the Website. All commercial engagements are governed by separate signed Statements of Work or service agreements.

The Website is directed at business users. We do not knowingly target or market to individual consumers. The Consumer Rights Act 2015 does not apply to your use of this Website where you are accessing it in a business capacity.

3. Acceptable Use of the Website

3.1 Permitted Use

You may use the Website for lawful business purposes only, including browsing and reading content, submitting enquiries, downloading freely available resources, and sharing links to Website pages on professional networks such as LinkedIn.

3.2 Prohibited Use

You must not use the Website:

• In any way that breaches any applicable local, national, or international law or regulation
• To transmit any unsolicited or unauthorised advertising or promotional material (spam)
• To knowingly transmit data or upload material that contains viruses, Trojan horses, worms, or any other malicious or harmful code
• To attempt to gain unauthorised access to any part of the Website or any server, computer, or database connected to the Website — this constitutes an offence under the Computer Misuse Act 1990
• To attack the Website via a denial-of-service attack or distributed denial-of-service attack
• To scrape, crawl, or systematically extract data from the Website using automated tools, except where explicitly permitted by a robots.txt file or written agreement with Maestra Tech
• To copy, reproduce, republish, frame, or distribute any content from the Website without Maestra Tech's prior written consent
• In a manner that is unlawful, defamatory, harassing, threatening, or otherwise objectionable

4. Website Content and Accuracy

4.1 Information Only

All content published on the Website is provided for general information purposes only. It does not constitute legal, technical, or professional advice specific to your organisation's circumstances, a recommendation to use any particular product or service, or a guarantee of any particular outcome from implementing email authentication.

4.2 Accuracy and Currency

We take reasonable care to ensure that content published on the Website is accurate and up to date at the time of publication. However, the email security and deliverability landscape changes rapidly. We do not warrant that Website content will always be current, complete, or free from error. References to third-party requirements reflect the position at the time of publication and may be superseded.

4.3 Testimonials and Case Studies

Where the Website displays client testimonials or case studies, these reflect the individual experience of the relevant client and do not constitute a guarantee that the same results will be achieved for other clients. In accordance with the Digital Markets, Competition and Consumers Act 2024, we take reasonable steps to verify that testimonials are genuine and from actual clients. We do not publish fake or incentivised reviews.

4.4 Third-Party Links and Resources

The Website may contain links to third-party websites and resources provided for your convenience only. Maestra Tech does not endorse or take responsibility for the content, accuracy, or practices of any linked third-party website, and has no control over the availability of linked websites.

5. Intellectual Property

All content on the Website — including text, articles, guides, graphics, logos, icons, images, data compilations, and the overall design — is the intellectual property of Maestra Tech Ltd or its licensors and is protected by the Copyright, Designs and Patents Act 1988, the Trade Marks Act 1994, and applicable international intellectual property law.

5.1 Permitted Uses

You may view and print a reasonable number of pages for your own internal business purposes, share links to pages on professional networks, and quote brief excerpts (not exceeding 100 words per article) provided you clearly attribute the content to Maestra Tech Ltd and include a link to the original page.

5.2 Prohibited Uses

You must not copy, reproduce, republish, upload, post, transmit, or distribute any Website content in any medium without Maestra Tech's prior written consent. You must not modify, adapt, or create derivative works based on Website content, or use any Website content for commercial purposes without our express written permission.

6. Enquiries and Contact Forms

By submitting an enquiry, you confirm that you are acting on behalf of a business or organisation, the information you provide is accurate, and you have authority to submit the enquiry on behalf of the organisation named. You consent to Maestra Tech processing the personal data you provide to respond to your enquiry, in accordance with our Privacy Policy (MT-POL-PRV-001).

Submitting an enquiry through the Website does not create a contract between you and Maestra Tech. Any engagement is subject to a separate, signed Statement of Work or service agreement. We aim to respond to all Website enquiries within two (2) business days.

7. Privacy and Cookies

Your use of the Website is subject to our Privacy Policy (MT-POL-PRV-001), which is incorporated into these Terms by reference. The Website uses cookies. Analytics cookies used solely to collect aggregate statistics no longer require prior consent under the PECR amendment that came into force on 5 February 2026.

8. Disclaimer and Limitation of Liability

8.1 Website Availability

We do not guarantee that the Website will always be available, uninterrupted, or free from errors. Access to the Website may be suspended or restricted temporarily without notice for maintenance, updates, or reasons outside our control. We are not liable for any loss or inconvenience caused by unavailability of the Website.

8.2 Content Disclaimer

The Website is provided on an 'as is' and 'as available' basis. To the fullest extent permitted by law, Maestra Tech excludes all warranties, representations, and conditions in relation to the Website and its content, whether express, implied, or statutory.

8.3 Limitation of Liability

To the fullest extent permitted by applicable law, Maestra Tech shall not be liable for any direct, indirect, consequential, special, or punitive loss or damage arising from your use of, or inability to use, the Website or its content, or for any loss of profits, revenue, business, or goodwill arising from use of or reliance on Website content.

Nothing in these Terms limits or excludes our liability for: death or personal injury caused by our negligence; fraud or fraudulent misrepresentation; or any other liability that cannot be lawfully excluded under the laws of England and Wales, including under the Unfair Contract Terms Act 1977.

9. User-Generated Content

The Website does not currently include user-generated content features such as comment sections, forums, or review platforms. If we introduce such features in the future, separate terms of contribution will be published and these Terms updated accordingly.

Where you submit content to us via a contact form or by email, you grant Maestra Tech a non-exclusive, royalty-free licence to use that content to respond to your enquiry and, where relevant, in connection with any subsequent engagement.

10. Social Media and LinkedIn

The Website may contain links to Maestra Tech's LinkedIn profile and other social media channels. Those platforms are operated by third parties and are subject to their own terms of service and privacy policies. Content published by Maestra Tech on LinkedIn or other social media platforms is separate from the Website, but our intellectual property in that content is protected in the same way as Website content (see Section 5).

Under the Digital Markets, Competition and Consumers Act 2024, we do not publish fake engagement, manufactured follower counts, or incentivised endorsements on any social media platform.

11. Changes to the Website and These Terms

We may update, modify, or remove content from the Website at any time without notice. We may revise these Terms at any time by updating this document and publishing the revised version on the Website. By continuing to use the Website after revised Terms are published, you accept the revised Terms.

12. Legal and Regulatory Compliance

13. Accessibility

We are committed to making our Website as accessible as possible. We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA standard, consistent with the requirements of the Equality Act 2010 and best practice for UK websites in 2026. If you experience difficulty accessing any part of our Website, please contact us at [email protected].

14. Governing Law and Jurisdiction

These Terms and any dispute or claim arising out of or in connection with them are governed by and construed in accordance with the laws of England and Wales. The courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms or your use of the Website.

15. General Provisions

15.1 Entire Agreement

These Terms, together with our Privacy Policy and any other policies linked from the Website, constitute the entire agreement between you and Maestra Tech in relation to your use of the Website.

15.2 Severability

If any provision of these Terms is held by a court of competent jurisdiction to be invalid, illegal, or unenforceable, that provision shall be deemed deleted and the remaining provisions shall continue in full force and effect.

15.3 Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.

15.4 Third Party Rights

These Terms do not give rise to any rights under the Contracts (Rights of Third Parties) Act 1999 to any person other than you and Maestra Tech.

16. Contact Details

© 2026 Maestra Tech Ltd. All rights reserved.